Rozwiązywanie problemów

Problem structure

Problem structure is the way in which the elements of difficulty, causes, symptoms, constraints and relationships are arranged together.

Definicja

The problem is rarely one thing. It often consists of symptoms, actors, data, emotions, constraints, stories and feedback. Seeing the structure of the problem allows you to separate what really needs to be solved from what just screams for attention.

Kluczowe idee

Brak kluczowych idei.

Praktyka i życie

Draw the problem as a map: symptoms, possible causes, people, resources, constraints and influence points. Don't solve until you see the layout.

Częste błędne rozumienie

It is a mistake to try to solve a problem without breaking it down. It is also a mistake to focus on the most visible symptom.

Pytania do autorefleksji

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Źródła

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