The black box of the problem

The black box of a problem is the part of a situation where we see the inputs and outputs but don't understand the mechanism between them.

Definition

The concept comes from systems thinking, engineering and cybernetics, and in problem solving it means an opaque area. You see something repeating, but you don't know which processes, decisions, or feedbacks produce it. Working with a black box involves observing, making hypotheses, testing and gradually opening the mechanism.

Key ideas

Missing key ideas.

Practice and life

Describe the problem as: what goes into the system, what comes out, what I don't see, and what little test might reveal the mechanism.

Common misunderstanding

It is a mistake to pretend that you understand the mechanism just because you see the result. A common mistake is looking for the culprit instead of mapping the process.

Questions for self-reflection

No questions for self-reflection.

Sources

No sources.