GDPR informasjon

Information on the processing of personal data (GDPR)

Data controller

Controller of your personal data:
Holon Puzzle – Tomasz Karczewski
Block C-15, Südstraße 31
47475 Kamp-Lintfort
Germany
Email: kontakt@holonpuzzle.com
Phone: +49 176 79911047
Phone availability: Saturday 18:00–19:00 (Central European Time). Phone support in Polish.
Communication via the phone number provided outside the designated availability hours is carried out exclusively in the form of text messages (supported channels: WhatsApp and standard SMS).
To hold a direct voice call outside phone availability hours, prior agreement of an appointment via text message (SMS/WhatsApp), email or the contact form is required.
Costs for data transmission, text messages and calls are charged according to the user's operator rates (international calls to Germany).

Purposes and legal bases

Recipients

Your data may be disclosed only to:

  • Hosting provider — Hostinger International Ltd. — servers located in the EU, under a data processing agreement.

Data are not sold or shared for advertising purposes.

Storage periods

Form correspondence: up to 30 days after the last message.

Technical logs: up to 90 days.

Your rights

You have the right to access, rectification, erasure, restriction, data portability and to object, as set out in Arts. 15–21 GDPR.

Right to lodge a complaint (Art. 77 GDPR): You may lodge a complaint with a supervisory authority. For our establishment, the following authority is competent:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Kavalleriestr. 2-4
40213 Düsseldorf
Germany
Email: poststelle@ldi.nrw.de
Website: https://www.ldi.nrw.de

You may also contact the supervisory authority in your country of residence.

To exercise your rights, contact: kontakt@holonpuzzle.com

Automated decision-making

We do not use profiling or automated decision-making that produces legal or similarly significant effects.

Transfers outside the EEA

When browsing without playing embedded video, data are not transferred to Google LLC for YouTube in that context. After you actively start playback, data may be transferred to the USA; safeguards include standard contractual clauses.

When automatic translation is used, processed text may be sent to an external translation provider (e.g. Google), which may involve transfers outside the EEA under GDPR-compliant safeguards.

See the section on embedded video in our Privacy Policy.