Cognitive gap

A cognitive gap is a lack of knowledge, data, or understanding that makes it difficult to accurately assess a situation.

Definicja

People often fill cognitive gaps with assumptions, emotions, or stories that sound plausible but may not be true. Recognizing the cognitive gap is important in decisions, communication, and problem solving. Not every gap can be closed immediately, but you can name it and limit its impact.

Kluczowe idee

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Praktyka i życie

When making a decision, write down three columns: I know, I assume, I have to check. Don't treat the second column as facts.

Częste błędne rozumienie

It is a mistake to mask ignorance with a confident tone. It is also a mistake to postpone action indefinitely, because there is no one hundred percent knowledge.

Pytania do autorefleksji

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Źródła

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