Problem function

A problem function is the role a problem plays in a given system, behavior, or relationship, even if at the conscious level it appears to be merely an obstacle.

Definition

Some problems persist because, in addition to costs, they provide short-term benefits: avoiding conflict, maintaining predictability, deferring risk, or protecting against shame. Analyzing the function of a problem does not mean justifying it, but understanding its sustaining mechanism. Only then can you design a solution that does not destroy the needs hidden beneath the problem.

Key ideas

  1. Problem as part of the system
  2. Hidden benefits and costs
  3. Support mechanism

Practice and life

Ask the question: what does this problem allow me or the system to do, what does it avoid, and what need does it try to replace?

Common misconceptions

It is a mistake to treat the problem only as an enemy. The second mistake is to look for a solution without recognizing what stabilizes the current problem. > A problem often sustains something before it destroys something. > — Guru Element

Questions for self-reflection

  • What is the function of this problem?
  • What will I lose if the problem goes away?
  • How can I meet this need in a healthier way?

Sources