Feedback

Feedback is a message about the consequences of an action that helps correct a behavior, decision or process.

Definition

Feedback is useful when it relates to a specific behavior, goal and possible correction. It is not the same as assessing a person. Good feedback reduces uncertainty, shows the gap between intention and effect, and facilitates learning from one trial to the next.

Key ideas

  1. Effect data
  2. Performance correction
  3. Learning

Practice and life

Ask for feedback in three questions: what works, what doesn't work, what specifically should be improved in the next version.

Common misconceptions

It is a mistake to treat feedback as a judgment about a person's value. A common mistake is giving general grades without examples and direction for correction. > Feedback, whether pleasant or unpleasant, is useful as long as it is honest. > — Guru Element

Questions for self-reflection

  • What specific information did I receive?
  • What can I improve in the next step?
  • Do I respond to feedback with defense or curiosity?

Sources